Shameless self promotion

The following is my resume, with the personal information removed. So if you know of some firm who could use a hand in Las Vegas (act fast!) or Boston or Southeast New England, please post a comment. I need an assist here.


More than 20 years of experience in technical support, including training individuals on the operation of computer systems and programs. Experienced in managing computer operations, systems analysis, database management, telecommunications, and programming. Able to establish technical priorities, standards, and procedures while ensuring efficient systems
capacity for organizational needs. Areas of expertise include:

Expense Control *Facility Management* Web Technology
Operations Management* Process Improvement* Software Management * Start-Up Operations *Systems Installation *Training & Development

Employment History

Principal Systems Analyst, Fidelity Investments 2000-2002

Provided infrastructure and application support for an in-house online accounting system, performed incident investigation and tracking, and served as a liaison between application support and development teams. Consulted with clients while providing them with technical leadershipand expertise. Applied methodologies to resolve user and systems issues effectively.

Authored procedures to solve complex business and system problems. Built a sub-test environment for fixed income and equity/money market environments, allowing for the testing and debugging of regular releases of FOCAS software.

Contractor/Senior Systems Manager, Compaq Computer Corporation 1997-1999

Built and supported Y2K infrastructure that was used to test 219 applications, which covered 83,600 programs for Y2K compliance. Designed a security scheme for setting up projects, provided technical support to project leaders, and managed production clones behind a digital Unix-based firewall. Coordinated system management tasks with project leaders in India and locally. Updated web pages, installed software, and troubleshot systems.

Contractor/Consultant, Digital Equipment Corporation 1995-1997

Conducted performance analysis, graphing, and troubleshooting for a client during their transitional phase from VAX 7000 to Alphaserver 2400 platforms; recommended system management guidelines and suggested standards. Set up an NFS server to enable file transfers between AXP server and Windows NT clients. Provided second-line technical support for Hudson Information Services Support group.

Senior Systems Analyst, Raytheon Services Nevada 1991-1995

Provided 24/7 coverage of the company's payroll system as well as technical support for hardware/software issues. Hired, trained, and provided technical supervision of operators and system support staff. Coordinated field service and operations during the move to a new computer facility in Las Vegas.

Senior Systems Programmer, Camp, Dresser, and McKee 1984-1991

Isolated, analyzed, and repaired system problems; installed and upgraded system software; and designed and implemented system resource accounting, crash, and production schemes. Served as a liaison for the firm’s engineering community. Trained personnel in accordance with policies
and procedures.

Academic Credentials

Bachelor of Arts, Liberal Arts, University of Massachusetts

Technical Skills

Alpha * AXP * VAX * Intel * Macintosh * VMS * Windows 95/98/NT *
PowerBook * Multinet * Lotus Notes * HTML * MS Office * Netscape * Sun Solaris * UNIX * Red Hat Linux